Don't suffer in silence! The following links are helplines and support groups for young people and other members of the community who are looking for information or support with finances or wellbeing. If we cannot help you, our aim is to signpost you to the agencies and charities who can.
Mental Health and Wellbeing
If you're looking for extra support and advice linked to mental health and wellbeing please consider contacting the organisations listed below.
Samaritans
The Samaritans operate a 24-hour service, 365 days of the year. You can call them on 116 123, at any time, on any phone for free. If you are worried about being overheard on the phone, you can email at jo@samaritans.org
Visit their website for more information
Childline
Childline provides free support for children and young people in the UK. You can call them on 0800 1111, chat online with a counsellor or email them.
Visit their website for more information.
Hub of Hope
Hub of Hope is the UK's most comprehensive national mental health support database. You can download the free app or text HOPE to 85258 to find relevant services near you.
Visit their website for more information
PAPYRUS
PAPYRUS support teenagers and young adults who are feeling suicidal. Their advice is completely confidential and available 9am-12am. Call them on 0800 068 41 41 or send them an email to pat@papyrus-uk.org.
Visit their website for more information
Mind
Mind is a charity providing advice and support to anyone experiencing a mental health problem. They aim to raise awareness and promote understanding. Call Mind at 0300 123 3393.
Visit their website for more information
Bullying UK
Bullying UK is a website for both children and adults who are affected by bullying.
Visit their website for more information
Students Against Depression
Students Against Depression is a website offering advice, information and guidance to students affected by low mood, depression and suicidal thoughts.
Visit their website for more information
YoungMinds
YoungMinds provides support for young people who are struggling to cope. They offer a free, 24/7 text messaging support. If you need someone to talk to text YM to 85258.
Visit their website for more information
Refuge
Refuge is the largest domestic abuse organisation in the UK. Their services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives — free from fear.
Visit their website for more information
Kooth
Kooth is the UK's leading online mental health service designed for young people. They offer self-help resources, community support and 1-1 professional support, all free of charge and without the need for a referral. You can be completely anonymous, which helps a lot of young people feel more confident when seeking support.
Visit their website for more information
Recovery College
Providing a range of co-created, online educational courses and resources to people who might be struggling with their mental health, families, friends, mental health workers and anyone else who might be interested.
Get help today
LGBT Foundation
The LGBT Foundation is a national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities.
Visit their website for more information
Household Crisis and Financial Wellbeing Support
Please see below for links to support households in crisis.
National Debtline
Free, impartial debt advice and support. A trusted debt advice charity offering free, independent support. If you’re struggling with debt, they can help.
Get help now
Daisy Chain
Daisy Chain support and empower autistic and neurodivergent individuals through the provision of holistic person-centred services, whilst promoting training, wellbeing, inclusion and acceptance regionally and nationwide.
Find out more
Furniture Suppliers- East Durham Partnership
For support with furniture and white goods, contact East Durham Partnership.
Find out more
Furniture Re-use Schemes in Co Durham
Click on the link to find a list of places that offer furniture re-use schemes acrsoo Co Durham.
List of suppliers
CDFHS
CDFHS provide thousands of pre-loved, donated items for sale each year. We work closely with local authorities, housing providers and charities to ensure that people in need from across County Durham and the wider North East region have support to furnish their homes.
Contact CDFHS
Extra Support for Health and Sexual Health
If you need more specialised help with your health and sexual health please refer to the links below.
British Pregnancy Advisory Centre
BPAS is the UK's leading abortion care service, campaigning for women's reproductive choices. They are an independent healthcare charity which, for more than 50 years, has been advocating and caring for women and couples who decide to end a pregnancy.
Visit their website for more information
Together We Can
Together We Can are the UK's leading HIV and sexual health charity. They support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health.
Visit their website for more information
Brook
Brook believes in a society where everyone is supported to live healthy lives, free from inequality and strengthened by fulfilling relationships. They are the only national charity to offer both clinical sexual health services, education & wellbeing services for young people to support their mission of helping people to live healthier lives.
Visit their website for more information
Tommy's
Tommy’s is the largest charity carrying out research into pregnancy loss and premature birth in the UK. Tommy's hub provides midwife-led information & support, tools and news & stories covering everything you need to know, from conception to birth.
Visit their website for more information
NHS
Are you in need of a local dentist, optician, or a pharmacy? Find an NHS service near you by entering your postcode and booking an appointment.
Visit their website for more information
Rape Crisis
Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse. Whether something sexual happened to you without your consent recently or in the past – or you're not sure what happened – they are here to help you think through your options and next steps.
Visit their website for more information
The Buzz
The Buzz is the UK's only website for deaf young people aged between 8 to 18. Their website provides you the opportunity to read inspiring stories, connect with other deaf young people, find the latest information and support and sign up to events. For advice and answers email them at youngmember@ndcs.org.uk (monitored 9 to 5pm weekdays).
Visit their website for more information
Addiction
Please see below a list of organisation that support people suffering from drugs, alcohol or gambling addiction. Plus there are also organisations to help people and families living with an addict.
We are With You
We are With You is a drug, alcohol and mental health charity. With over 80 services across England and Scotland, we provide support and advice to more than 100,000 people a year. We're working towards a future free from harm caused by alcohol, drug and mental health challenges, where anyone seeking help feels welcomed, not judged.
Visit their website for more information
Change Grow Live
Change Grow Live is a health and social care charity. They provide free and confidential treatment, support and information about drug and alcohol use, smoking, homelessness, justice and probation, and employment. They are here for you, judgement-free, whatever your circumstances.
Visit their website for more information
Turning Point
Turning Point is a leading social enterprise, designing and delivering health and social care services in the fields of substance use, mental health, learning disability, autism, acquired brain injury, sexual health, homelessness, healthy lifestyles, and employment.
Visit their website for more information
Alcoholics Anonymous
At AA, alcoholics help each other. They will support you. You are not alone. Together, they find strength and hope. You are one step away.
Visit their webiste for more information
Frank
Frank provides confidential information and advice about drugs and their effects.
Visit their website for more information
MECC
Making Every Contact Count (MECC) is an approach to behaviour change that utilises the millions of day to day interactions that organisations and people have with other people to encourage changes in behaviour that have a positive effect on the health and wellbeing of individuals, communities and populations.
Visit their website for more information
GAMSTOP
Take control of your gambling by blocking your access to accounts on gambling websites and apps - it’s free, quick, and easy.
Visit their website for more information
NHS Northern Gambling Service
Supporting Your Recovery. They specialise in delivering support and treatment for gambling-related harms
Visit their website for more information